Privacy notice on the processing of personal data of the users of the website
Arts. 13 and 14 of Regulation 2016/679/EU (hereinafter also “GDPR”)

Why this notice

Agricultural Company POLVANERA S.S. of Cassano Filippo and Co. (hereinafter also is “Cantine Polvanera” or “Controller”) is committed to respecting and protecting your privacy and wants you to feel secure both during simple site browsing and if you decide to register by providing us with your personal data to access the services made available to its Users and/or Customers. In this page Cantine Polvanera intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible telematically from www.cantinepolvanera.it (the “Site”). The information notice is provided only for Cantine Polvanera’s website and not for other websites possibly consulted by the user via links (for which the respective privacy policies apply). Reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not allowed without Cantine Polvanera’s prior written consent. Copying and/or printing for personal and non-commercial use is allowed (for requests and clarifications contact Cantine Polvanera at the contacts below). Other uses of the contents, services and information present on this site are not permitted.

With regard to the content offered and the information provided, Cantine Polvanera will ensure that the Site’s contents are reasonably updated and reviewed, without offering any warranty on the adequacy, accuracy or completeness of the information provided, explicitly declining any liability for potential errors or omissions in the information provided on the Site.

Origin – Navigation data

Cantine Polvanera informs that the personal data you provide and that are collected at the same time as the information request and/or contact, site registration and use of the services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including the site’s navigation data and the data used for potential purchase of products and services offered by Cantine Polvanera but also the so-called “navigation” data of the Site by Users, will be processed in compliance with applicable law. The IT systems and software procedures used for the operation of this website acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of the Internet. These are information that are not collected to be associated with identified individuals, but which by their nature could, through processing and association with data held by third parties, allow identification of browsing users. These data include the IP addresses or host names of the computers used by users connecting to the site, the URI notation addresses of the resources requested, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numeric code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used solely to obtain anonymous statistical information on the site’s use and to check the proper functioning of Cantine Polvanera’s website. It should be noted that the aforementioned data could be used to establish responsibility in case of computer crimes against Cantine Polvanera’s site or other sites connected or linked to it: save for this possibility, at present web contact data do not persist for more than a few days.

Origin – Data provided by the user

Cantine Polvanera collects, stores and processes your personal data in order to provide the products and services offered on the Site, or for legal obligations. Regarding some specific Services, Products, Promotions, etc., Cantine Polvanera may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested with the methods and contacts below.

The optional, explicit and voluntary sending of emails to the addresses indicated in the dedicated section of the Website, as well as completing questionnaires (e.g., forms), communication via chat, APP push notifications, social networks, call center, etc., entails the subsequent collection of some of your personal data, including those collected through the use of Apps and related services, necessary to respond to requests. We also point out that when using a mobile connection to access content and digital services offered directly by Cantine Polvanera or by our Partners, it may be necessary to transfer your personal data to such third parties. We highlight that you may access the Site or connect to areas where you may be enabled to publish information using blogs or message boards, communicate with others, such as from Cantine Polvanera’s page on Facebook, LinkedIn, YouTube, and other social networking sites, review products and offers and publish comments or content. Before interacting with such areas we invite you to carefully read the General Conditions of Use, keeping in mind that in some circumstances the information published may be viewed by anyone with Internet access and all the information you include in your publications can be read, collected and used by third parties.

Purposes of processing and legal basis

The data are processed for the purposes:

– strictly related and necessary to the registration on the website www.cantinepolvanera.it, to the services and/or Apps developed or made available by Cantine Polvanera, to the use of the related informational services, to the management of contact or information requests, or for the purchase of products and services offered through Cantine Polvanera’s site;

– for ancillary activities connected to managing the User/Customer’s requests and sending feedback that may involve the transmission of promotional material; for the completion of the purchase order of products and services offered, including aspects related to payment by credit card, management of shipments, the possible exercise of the right of withdrawal provided for remote purchases, updating on the availability of products and services temporarily not available;

– related to the fulfilment of obligations provided by community and national regulations, to the protection of public order, to the ascertainment and repression of crimes;

– direct marketing, i.e., sending advertising material, direct sales, conducting market research or commercial communication of products and/or services offered by Cantine Polvanera; this activity may also concern products and services of Cantine Polvanera Group companies and be carried out by sending advertising/informational/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out with traditional methods (for example mail and/or calls by an operator), or through “automated” contact systems (for example SMS and/or MMS, calls without operator intervention, e-mail, fax, interactive applications), pursuant to Art. 130, c. 1 and 2 of Legislative Decree 196/03 and subsequent amendments.

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or to a request from the user or provided by a specific regulatory provision, is mandatory and, if not provided, it will not be possible to receive the information and access the requested services; with regard to point 4) of this Information, the consent to data processing by the user/customer is instead free and optional and always revocable without consequences on the usability of the products and services, except for Cantine Polvanera’s inability to keep users/clients informed about new initiatives or about particular promotions or advantages that may be available to them.

Cantine Polvanera may send commercial communications relating to products and/or services similar to those already provided, pursuant to Directive 2002/58/EC, using the email addresses or paper addresses that you provided on such occasions, to which you may object using the methods and contacts below.

Processing modalities, logic, retention times and security measures

The processing is also carried out with the aid of electronic or automated means and is performed by Cantine Polvanera and/or by third parties whom Cantine Polvanera may engage to store, manage and transmit the data themselves. The processing of data will be conducted with logic of organizing and processing your personal data, including logs generated from accessing and using the services made available via the web, the products and services consumed related to the above purposes and, in any case, in a way that guarantees the security and confidentiality of the data. The personal data processed will be kept for the times prescribed by the applicable law over time.

Also regarding data security, in the sections of the website prepared for particular services, where personal data are requested from the user, the data are encrypted using a security technology called Secure Sockets Layer, abbreviated as SSL. SSL encodes the information before it is exchanged over the Internet between the user’s computer and Cantine Polvanera’s central systems, making it unintelligible to unauthorized persons and thus ensuring the confidentiality of the transmitted information; furthermore, transactions carried out using electronic payment tools are performed directly on the platform of the Payment Service Provider (PSP) and Cantine Polvanera only keeps the minimum set of information necessary to handle any disputes. With specific reference to data protection aspects, the user/customer is invited, pursuant to art. 33 of the GDPR, to report to Cantine Polvanera any circumstances or events that may lead to a potential “data breach” so as to allow an immediate assessment and adoption of any actions to counter this event by sending a communication to info@cantinepolvanera.it or contacting Customer Service. The measures adopted by Cantine Polvanera do not relieve the Customer from paying due attention to the use, where required, of a password/PIN of adequate complexity, which should be updated periodically, especially if there is reason to fear that they have been compromised/known by third parties, as well as keeping them carefully and making them inaccessible to third parties to prevent improper and unauthorized use.

Cookies

A cookie is a short string of text that is sent to your browser and, if applicable, saved on your computer (or on your smartphone/tablet or any other device used to access the Internet); this sending generally occurs every time you visit a website. Cantine Polvanera uses cookies for several purposes, to offer you a fast and secure digital experience, for example by allowing you to keep your connection active to the protected area while navigating the pages of the site.

Cookies stored on your terminal cannot be used to fetch data from your hard disk, transmit computer viruses or identify and use your e-mail address. Each cookie is unique with respect to the browser and device you use to access the Website or Cantine Polvanera App. In general, the purpose of cookies is to improve the functioning of the website and the user’s experience in using it, even though cookies may be used to send advertising messages (as specified below). For more information about what cookies are and how they work, you can consult the All About Cookies website http://www.allaboutcookies.org .

Purposes of communication and data transfer.

To pursue the purposes described above, Cantine Polvanera may communicate and have processed, in Italy and abroad, the personal data of users/clients to third parties with whom we have relations, where these third parties provide services at our request. We will provide these third parties only the information necessary to perform the requested services, taking all measures to protect your personal data. Data may be transferred outside the European Economic Area if necessary for managing your contractual relationship. In such a case, data recipients will be required to have data protection and security obligations equivalent to those guaranteed by the Data Controller. In the case of use of services offered directly by Partners we will provide only the data strictly necessary for their performance. In any case, only the data necessary to pursue the planned purposes will be communicated and, where required, applicable guarantees for transfers of data to third countries will be applied. We may also disclose personal data to our commercial service providers, for marketing purposes, designated as external data processors for this purpose. Additionally, personal data may be communicated to competent public bodies and authorities for compliance with regulatory obligations or for determining responsibility in case of crimes.

Information technology and telecommunications providers who perform IT and telematic services (e.g., hosting, management and development of websites) and on whom Cantine Polvanera relies for the performance of tasks and activities of a technical and organizational nature instrumental to the operation of the website may be described as data processors or, if they act as independent data controllers, as separate Controllers of the processing. The subjects belonging to the categories mentioned above operate as separate Data Controllers or as Processors appointed by Cantine Polvanera as appropriate.

Personal data may also be known by Cantine Polvanera’s employees or consultants who are specially trained and appointed as Data Processors.

The categories of recipients to whom the data may be communicated are available by contacting Cantine Polvanera at the contact details below.

Rights of data subjects

You may exercise at any time the rights recognized to you by law, including the right to:

  1. to access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom they may be communicated, the applicable retention period, the existence of automated decision-making processes;
  2. to obtain, without delay, the rectification of inaccurate personal data concerning you;
  3. to obtain, where provided, the deletion of your data;
  4. to obtain the restriction of processing or to object to it, where possible;
  5. to request the data portability of the data you have provided to Cantine Polvanera, namely to receive them in a structured, commonly used, and machine-readable format, also for transmitting such data to another controller, within the limits and with the constraints provided by art. 20 of the GDPR;

In addition, you may file a complaint with the Authority for the Protection of Personal Data pursuant to Article 77 of the GDPR. 

For the processing described in point 4) of the purposes, the Client may always revoke consent and exercise the right to object to direct marketing (in 'traditional' and 'automated' form). The objection, unless otherwise indicated, will apply to both traditional communications and automated ones.

Data Controller

Data Controller, pursuant to Art. 4 of the GDPR, is Società Agricola POLVANERA S.S. di Cassano Filippo e C., Strada Vicinale Lamie Marchesana, 601 – 70023 Gioia del Colle (BA) VAT no: 06340640728 – Tax code: 06340640728

The rights indicated above may be exercised upon request of the data subject using the methods provided by Customer Service or on the Company's website, or by using the following references: Ms. Alessia Cassano (administration@cantinepolvanera.it).

The use of the Website, including those designed for tablets and/or smartphones, by the Client and/or the User implies full knowledge of and acceptance of the content and any instructions included in this version of the privacy notice published by Cantine Polvanera at the time the site is accessed. Cantine Polvanera informs that this notice may be modified without notice and therefore periodic reading is recommended.

The Data Controller

POLVANERA S.S. Agricultural Company of Cassano Filippo e C.

This privacy notice was updated on 19/04/2021